Contact Us

QUALITY OF LIFE ADMINISTRATION 909-798-7655
Chris Boatman           Quality of Life Director
Tim Sullivan                Assistant Director
Tabitha Kevari            Sustainability Manager
Tricia Swope               Senior Project Manager
Will Hamilton              Senior Admin Analyst
Jocelynn Santa Cruz   Project Assistant
Monica Duran              Project Assistant
Larry Alms                   Counter Services Technician
Kathleen Giorgianni    Administrative Technician
Vivian Nunez               Administrative Assistant II
 
   
PROBLEMS WITH THESE ITEMS IN THE CITY OF REDLANDS?
PLEASE CALL: 909-798-7655
OR EMAIL TO: qoladmin@cityofredlands.org

Street Lights
Traffic Signals
Parks Maintenance
Debris in Streets
Flooding of Streets and Storm Drains
Pot Holes
Roadway Resurfacing
Sidewalks
Storm Drains
Street Signs & Roadway Markings
Street Sweeping
Tree Trimming,Planting and Removal
Palm Frond Pick-Up

ONE STOP PERMIT CENTER 909-798-7551
Larry Alms, Counter Services Technician, Quality of Life Dept (Ext. 7)

Airport Gate Cards
Banner Permits (Cajon and Citrus)
Film Permits
Made in the Shade Program
Park Reservations

Utilities and Billing, Customer Service 909-798-7516

Customer Service
Backyard Composting
Commercial Bin Service
Green Waste Collection
Handicapped Service
Holiday Collection Schedule
Missed Collection
Recycling
Residential Service
Roll-Off Bin Service
Special Haul
Stolen or Damaged Container

**HOLIDAY CLOSURE**

The City of Redlands Customer Service Division for water, sewer, and solid waste services will be closed beginning Wednesday, December 19, 2018, and will re-open on Wednesday, January 2, 2019.

All utility bill payments will continue to be posted during this office closure and are due by the due date listed on your bill. Payments not received by the due date are subject to a late charge. To pay your utility bill, please use one of the following payment methods:

(1) Deposit your payment in the night drop box located between Customer Service, suite 15A, and the Revenue Office, suite 15B.

(2) Mail your payment to PO Box 6903, Redlands CA 92375.

(3) Make an online payment through your bank (please allow ample time for your payment to arrive by the due date).

(4) Make an online payment through Western Union Speedpay, which is the only on-line service that guarantees next day delivery to the City of Redlands. You can access Speedpay by calling 1-866-269-2896 or visit www.redlandscustomerservice.org.       A $3.95 convenience fee is charged by the vendor. 

Water/Sewer ServiceFor emergency water or sewer service, please contact the Redlands Police Department at 909-798-7681.

Solid Waste Collection Service (trash service) – There will be no solid waste (trash) service on Tuesday, December 25, 2018, and Tuesday, January 1, 2019, due to the holidays. All solid waste collection service will run ONE day behind for both weeks. For example, if your solid waste collection service day is Friday, then collection service will be provided on Saturday.  Any missed collections should be called into 909-798-7529. Messages will be retrieved daily by 10:00 am. Thank you.




   
CODE ENFORCEMENT 909-335-4737
Officer A. Gonzales

Officer J. Marquez CCEO
 
codeenforcement@cityofredlands.org
   
REDLANDS CEMETERY 909-798-7569
Armando Valles, Cemetery Manager
Rosie Linares, Cemetery Sales Representative
   
REPORT GRAFFITI 909-335-4715
graffiti@cityofredlands.org
blight@cityofredlands.org
   
PARK RESERVATIONS/ EVENT INFORMATION 909-798-7551
Larry Alms, Counter Services Technician Ext. 7
   
INFORMATION ON COMMISSIONS/BOARDS/COMMITTEES (909)798-7655

Airport Advisory Board
Citrus Preservation Commission
Parks & Recreation Advisory Commission
Street Tree Committee

   
OTHER USEFUL PHONE NUMBERS
San Timoteo Canyon Landfill (San Bernardino County Waste System)
31 Refuse Rd. Mon-Sat 8-5
909-381-2404
One Stop Landscape Supply 909-798-1278
California Biomass (Green Waste Disposal) 909-875-6441